Dear customer,
We in the EDEA support department will spare no effort in providing you, the customer, with the high-quality support you deserve.

We appreciate your putting your trust in us, and understand the critical importance of providing your branch employees with quick response to malfunctions.

Our expertise lies in supporting the integrative solutions in your Priority system and its complementary products, with respect to required software services, hardware services, communications, database (SQL) support, and more.

Our support center is staffed by a highly skilled and experienced team providing human response. Capable of connecting to remote POS in real time and provide immediate treatment for the majority of malfunctions.

 

 

 

 

 

 

 

Customer Support Department

 

Dear customer,

Our support center is staffed by a highly skilled and experienced team providing human response. Capable of connecting to remote POS in real time and provide immediate treatment for the majority of malfunctions.

Customer Support Department

EDEA’s Telephone Help Desk is available for support Sunday – Thursday from 08:30 AM to 10:30 PM, Fridays – from 08:30 AM to 01:00 PM, and reopens on Saturday on the outgoing of the Sabbath.

Off-schedule support is available on Saturdays too.

 

What does the annual service contract include?

A detailed description of the support contract content and additional documents may be downloaded in PDF format on the current page in “download documents”:

 

In addition, the following actions may be performed on the site:

 

We strive to deliver the best quality customer service, and continuously improve.
The EDEA Support Center